Like most website operators, Workman.net.au collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Workman.net.au’s purpose in collecting non-personally identifying information is to better understand how Workman.net.au’s visitors use its website. From time to time, Workman.net.au may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Workman.net.au also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.workman.net.au blog posts. Workman.net.au only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Workman.net.au’s websites choose to interact with Workman.net.au in ways that require Workman.net.au to gather personally-identifying information. The amount and type of information that Workman.net.au gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.workman.net.au to provide a username and email address.
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially available means to protect your personal information, we cannot guarantee its absolute security.
Links To External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Those who engage in transactions with Workman.net.au – by purchasing Workman.net.au’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Workman.net.au collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Workman.net.au. Workman.net.au does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Delivery of digital goods
Upon receipt of your order you will be prompted complete your domain hosting or remote monitoring and maintenance account details. If you have purchased a downloadable product you will be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased.
If you receive an e-mail from us with instructions to complete your
download, the receipt by you of the e-mail will constitute delivery by
us to you of the item(s) you purchased.
In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 7 days from the date of your order. If you do not contact us within 7 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.
Delivery of services
On receipt of your order, the services will be performed to you in accordance with the terms applicable to the services that you purchased. The nature of the services you purchased and the date of your purchase may impact the timing of performance of the services. The services will be deemed to be successfully delivered to you upon the performance of the services.
Digital and downloadable products
Payment for digital and downloadable products is required before delivery. Hosting and remote monitoring accounts are invoiced on an ongoing monthly basis. Invoice payments are due seven (7) days from the date of issue. Failure to pay by the due date may result in account cancellation. If you have difficulty paying contact Workman.net.au on 1300 891 345 and talk to our accounts manager prior to the due date on the invoice.
Consulting and other services
Invoices for consulting and other services will be issued at the completion of the required services or on agreed progress milestones. Invoices are due seven days from the date of issue. Failure to pay by the due date may result in extra charges and the cessation of further work until payment is received in full.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your
return, we require a receipt or proof of purchase.
Refunds (if applicable)
We will send you an
email to notify you that we have received your returned item. We will
also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven days.
Late or missing refunds (if applicable)
If you haven’t
received a refund yet, first check your bank account again.
Then contact your
credit card company, it may take some time before your refund is
Next contact your
bank. There is often some processing time before a refund is posted.
If you’ve done all
of this and you still have not received your refund yet, please
contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced
items may be refunded, unfortunately sale items cannot be refunded.
If the customer is unhappy with the service provided they can get a full refund within the first 30 days of purchase. Cancellations can be done any time.
If we are unable to
complete the service through no fault of the customer a full refund
will be granted .
Payment disputes require payment details, the customer is to contact us by calling us on 1300 891 345 and talking to our accounts manager.